What is an Poeket wallet?
It is a virtual wallet where you keep your Poeket Coins to buy content and legitimately draw in with
there famous people and influencers on their applications.
How do I recharge my Poeket wallet?
You can energize your Poeket wallet through in-application buy or you could utilize this connection
recharge@PHOENIXULTRA.com (suggested) to purchase legitimately from the web.
How do I contact the Poeket team?
You can get in touch with us from the assistance and bolster segment in the application or send us a
mail at support@phoenixultra.com
What are the benefits of logging in?
Here are the benefits of logging in:
- Get directly access to some of the hottest and exclusive Images & videos,
- Watch celebrities/influencers go LIVE and interact with them on a personal level.
- Register & check out our unique features.
- Register right now and get a signing-up bonus.
My Login is not working. What should I do?
Please contact us with a description of the problem you are facing at support@phoenixultra.com
How to deactivate my account?
You can deactivate your account by going into the settings section in the app.
What is the price of 1 coin?
1 Coin is approx Rs 1.
Are these Poeket coins refundable?
No, Poeket coins are not refundable. The validity of Poeket coins are 45 Days.
How can I get free coins?
You will get free coins when you sign up for the first time, when you refer the app to a friend.
Can I download images/videos within the app?
No, you cannot download images/videos in the app.
Coins are not credited to my account. What should I do?
Please contact us and state the nature of your problem at support@phoenixultra.com
Do you accept International credit cards?
Yes, we accept international credit cards. Please use this link to recharge recharge.phoenixultra.com
How does it work ?
Celeb-G
Choose a celebrity - write your msg - pay
Why is it pay per message under Celeb-G ?
Is there a guarantee that i will get a reply from a celebrity ?
NO. But once the celebrity accepts the request you will get a notification.
Can I send photos/ videos to celebrities directly using Celeb-G?
Yes
How does it work ?
Open Celebrity app and pay to block a video call with celebrity.
Is there a guarantee that i will get a reply from a celebrity ?
Yes, our team will ensure that you will get a video call with your celebrity. If we are unable to do so that
we would refund the entire amount.
Can I ask any personal questions with celebrities ?
This is totally up to the celebrity to answer. We would recommend not to get too personal with the
celebrity and respect their personal space.